Managed IT Services
Peace of Mind So You Can Focus On Your Business
An Attractive Alternative to In-House IT Service Delivery
Keeping an IT environment running smoothly requires constant attention. And providing the IT services that your employees and customers need to drive operational excellence, productivity, and innovation require highly skilled and costly staff. Yet, in today’s world every business relies on IT. Which is why for many organizations, managed IT services is an attractive alternative to traditional in-house IT service delivery.
Our managed IT services provides you with ongoing access to a team of highly skilled professionals to monitor and manage your IT infrastructure. And once you’re no longer burdened with these time-consuming, costly tasks, you’ll be free to focus on other areas of the business.
You’ve Heard Of Managed IT Services, We Call It CordiCare™
But when it comes down to it, our managed IT services are about more than just technology and IT support. They’re also about strategy and business objectives. Why? Because the consistent nature of our relationship with you allows our team to fully understand your business goals and proactively deliver strategies and solutions that lead to greater productivity and efficiency across the organization.
This combination of IT services from our team of IT experts and strategic vision and guidance our IT leaders is how we aspire to bring value to our customers and help them achieve more for their business. And while some companies offer one and call that managed IT services. At Cordicate IT, we offer both. And we call that CordiCare™.
CordiCare™ – Empowering Success With Four Ps
Our CordiCare managed IT services provide what we call the Four Ps – Proactive Strategy, Predictable Cost, Process Documentation, Business Productivity. This creates an always-on IT environment that allows our clients to focus on what’s most important – their business. And that leads to a fifth P – Peace of mind.
Breaking the IT Pain Cycle
IT is often managed in cycles of pain. When a problem arrives, companies scramble to quickly apply a Band-Aid to the issue without spending the time or resources to consider the best long-term solution for the business. This short-term fix ends up being costly in the long run. It results in redundant technology, inefficient systems and recurring problems that increase in scope over time.
CordiCare™ is at the center of our IT Wellness approach designed to break the cycles of pain with proactive issue diagnosis and solution delivery. This ongoing strategy has been proven to deliver greater cost predictability, greater technology productivity and incremental increases in business health.
Delivering Value In A Predictable Cost
We don’t believe in being reactive or ad hoc. So with our CordiCare managed IT services, we don’t react to your needs down the road and bolt on services to add costs. We work with you up front to understand your business, identify what you need to be successful, and include those services in a fixed, predictable cost. And as your needs change, we adjust. Our goal is to give you everything you need and a wealth of value with no surprises. This way you can focus on your business and have the peace of mind that Cordicate IT has you covered.
Our wide range of services and solutions available in our CordiCare™ managed IT services include:
• IT Plan & Budget
o Staffing / Hardware / Software Lifecycle / TCO & ROI
• Vendor Management
o Strong Ecosystem – accountability, ownership, collaboration & partnerships
• Professional & Managed Services
o Line of business application, hardware and software specialists
o Service Level Availability / Reporting
o Advanced Threat Protection / Vulnerability Assessments / Mitigate Risks
• Business Continuity / Disaster Recovery
o Continuous monitoring / Testing / Failover
o FINRA / PCI / SOC / NIST
o Automation / dashboards
• LOB Application Support
• End User Support
o US Based / Certified
• Workstation Updates
o Cloud / Microsoft / Third Party Applications
o VOIP / Conferencing / PSTN / SD-WAN
o Anti-Spam / Archiving / Security
o Local & Cloud
o Updates / Remediation
• Application / Servers
o Discovery / Audit / Remediation
• Firewall / Switches / WiFi
o Secure / Monitor / Manage / Optimize
o Manage connections and ISP